Closing the AI Governance Gap

AI adoption is outpacing governance at most organizations. In the 2026 Travelers Risk Index, 89% of business leaders surveyed report some portion of their workforce uses AI tools on a day-to-day basis – but only 59% report their organizations have established business practices for employees’ use of AI. Lauren Winchester, Head of Cyber Risk Services at Travelers, joined Travelers Institute AVP Jesse Sugarman to explain what this gap means for businesses and how leaders can get ahead of the risk.

Drawing on findings from the Travelers AI Risk Assessment, Lauren walks through the most common governance blind spots, the questions every organization should be asking before deploying AI tools and a practical framework for building the oversight structures that responsible AI adoption requires.

This episode is part of a special cyber-focused series of the Travelers Institute Risk & Resilience podcast. This program is presented as part of the Travelers Institute’s Cyber: Prepare, Prevent, Mitigate, Restore® initiative, which promotes dialogue and education to help leaders prepare for and respond to cyber incidents.

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