S3E7 - Crew Resource Management - Dr John Roos

"When an aeroplane crashes, everybody — including the pilot — dies. But when a healthcare worker makes a mistake, it's only the patient who dies." It's with this sobering thought that we introduce Dr John Roos on the latest episode of the badEM podcast. John is a specialist anaesthetist at Mitchells Plain Hospital who has spent much of his career studying how mistakes happen — and how to stop them. We explore Crew Resource Management (CRM) — a concept born in aviation that aims to reduce the human factors behind negative outcomes. From communication, to leadership and followership, to fatigue and burnout, we cover a lot of ground. John has shaped countless minds over his long and winding career, and his wisdom shines through in this conversation. Find info about his course "Human Factors Masterclass" - by emailing jaqvrey@iafrica.com