Five Fair Housing Policies Every Property Manager Must Review

In this episode of Fair Housing Insiders, host Michael Coughlin, Vice President of the Fair Housing Institute, is joined by fair housing attorney and national speaker Leslie Tucker. Together, they explore the five critical policies and procedures that property management companies must examine and update as they prepare for 2027. Learn practical strategies to recognize hidden risks, ensure legal compliance, and protect your organization from potential fair housing violations. Timestamps: 00:00 - Introduction and Welcome 01:03 - Why Regular Policy Reviews Are Essential 01:24 - Policy 1: Reasonable Accommodations and Modifications 03:26 - Policy 2: Assistance Animals vs. Pet Policies 06:09 - Policy 3: Application and Tenant Screening Procedures 09:44 - Policy 4: Community Rules and Occupancy Limits 12:23 - Policy 5: Complaint, Anti-Retaliation, and Escalation Procedures 14:06 - Key Takeaways and Practical Next Steps