Jan. 1, 2026

Episode 3 - CSI: Crime Scene Investigation

Episode 3 - CSI: Crime Scene Investigation
Episode 3 - CSI: Crime Scene Investigation
Fixed Ops Focus
Episode 3 - CSI: Crime Scene Investigation
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Join Fixed Ops Focus Episode 3 as industry powerhouses Dave Rogers (America's Fixed Ops Director at Piazza Auto Group) and Steve Shaw (the legendary Training Jedi and top service advisor trainer) take a hard look at CSI — Customer Service Index — and why the auto industry still has major ground to cover.