Aug. 24, 2026

Episode 81 - "No, I Can’t Do It” — The Excuse That’s Killing Your Service

Episode 81 - "No, I Can’t Do It” — The Excuse That’s Killing Your Service
Episode 81 - "No, I Can’t Do It” — The Excuse That’s Killing Your Service
Fixed Ops Focus
Episode 81 - "No, I Can’t Do It” — The Excuse That’s Killing Your Service
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There’s money hiding in your repair orders. The question is: are you doing anything with it? Steve Shaw and Dave Rogers dig into RO marketing with two guys who actually live it: Jeff Thomas, Service Director at Matt Blatt Kia, Nissan & Infiniti, and Mark Payne of Total Dealer Solutions.