Episode 01: Dr. Johnathan Ledet MD, Dermatologist Anticipating Your Patients Questions My guest today is a board certified, fellowship trained Dermatologist. He attended the University of Louisiana at Lafayette and double majored in Chemistry and Microbiology. Continued his education at Louisiana State University in Shreveport for Medical School and then did his residency at University of Alabama in Birmingham. Dr. Ledet also did a year of research on clinical drug trials of psoriasis and foot fungus. His Fellowship training was Micrographic Surgery and Dermatologic Oncology in Cincinnati Ohio. Dr. John is highly skilled at MOHS surgery. Listen to the show for his recommendation on affordable and quality face cream...or is it lotion? One of the keys to success is to know your audience and the people you are serving. A farming community vs tech community will require you to change how you communicate to the patients. He also gives a great tip on how to install a low cost call system to alert staff that you need help in a room instead of screaming at them through a door. Train your staff with scripts and procedures so that the most common questions patients have are already answered. Streamline processes and educate your staff on the what and why you want the phone answered a certain way, why you use this suture versus another etc . He has plenty more to say so listen to the episode. In fact go ahead and subscribe on whatever podcast listening device you love and never miss the next episode. Visit www.adoctorsperspective.net/01 for tweetable quotes and the Travel Tip. Tiemann instruments Midmark exam chairs Recommends Blue Apron food service Greek mythology podcast Myths and Legends Sport Podcasts ESPN