July 7, 2020
911 Citizens' Academy with Sarah Smith
Lori Henricksen, director of the emergency telecommunications program for high schoolers at the Veterans Tribute Career and Technical Academy in Las Vegas (Nevada), discusses the creation of her program and the challenges it presents,
Sarah Smith, Public Information Officer for Pennington County Emergency Services Communication Center, discusses her center's 911 Citizens' Academy—what it is, who it's for, and how to institute one in your own center. For Your Information: https://www.pennco.org/citizens911 https://rapidcityjournal.com/news/local/dispatchers-offer-a-look-inside-the-nerve-center-of-emergency/article_c62b4418-7813-5739-9236-b7dfd86e7f98.html