July 10, 2018
An Emergency by Any Other Name with Ross Rutschman and Ken Hotaling
Lori Henricksen, director of the emergency telecommunications program for high schoolers at the Veterans Tribute Career and Technical Academy in Las Vegas (Nevada), discusses the creation of her program and the challenges it presents,
Isabel talks with Ross Rutschman and Ken Hotaling, two implementations experts and program administrators with Priority Dispatch. They discuss cultural differences in handling emergencies, how the protocol is implemented in other countries, and a study that's trying to find out if people around the world describe medical symptoms in the same way. Want to get involved in a study? Have a question? Email us at dispatchindepth @ emergencydispatch (dot) org