June 26, 2018
Bridging the Gap with Tony Guido
Lori Henricksen, director of the emergency telecommunications program for high schoolers at the Veterans Tribute Career and Technical Academy in Las Vegas (Nevada), discusses the creation of her program and the challenges it presents,
Isabel talks with Tony Guido, a program administrator for Priority Dispatch. They discuss the value of positive feedback, bridging the gap between communication centers and first responders, and tangible benefits of achieving ACE. Want to get involved in a study? Have a question? Email us at dispatchindepth @ emergencydispatch (dot) org