Aug. 11, 2026
Defining Moments with Joe Wassel
Lori Henricksen, director of the emergency telecommunications program for high schoolers at the Veterans Tribute Career and Technical Academy in Las Vegas (Nevada), discusses the creation of her program and the challenges it presents,
Joe Wassel, Founding CEO of Zero Nine Thirty-Seven and Principal Consultant with Deep Water Point & Associates, speaks about his experience as a member of the Department of Defense in the Pentagon when it was stuck on September 11th. He also discusses the important roles that leadership, partnerships, and friendships will play in handling the defining moments of your professional and personal life. This is the second in a three-part series in honor of the 25th anniversary of 9/11 and the role that dispatchers played on the day itself and the years that followed. For Your Information:Check out the article Joe helped write about cybersecurity in the 911 center for the Journal of Emergency Dispatch: https://www.iaedjournal.org/cybersecurity-is-up-to-youLearn more about Deep Water Point & Associates: https://dwpassociates.com/Learn more about Friends of Flight 93: https://www.flight93friends.org/