July 9, 2019
Every Member a Mentor with Kim O'Donnell
Lori Henricksen, director of the emergency telecommunications program for high schoolers at the Veterans Tribute Career and Technical Academy in Las Vegas (Nevada), discusses the creation of her program and the challenges it presents,
Isabel talks with Kim O'Donnell, Commander for Communications Education & Quality Improvement for Toronto Paramedic Services. They discuss the role of curiosity in mentorship, the new feedback sandwich, and the difference between mentoring, training, and coaching. For Your Information: To learn more about leadership training, check out our podcast about the CCM program: https://aedrjournal.org/leadership-training-days-with-anthony-minge-and-joe-coons/ Want to get involved in a study? Have a question? Email us at dispatchindepth @ emergencydispatch (dot) org