July 6, 2022
Facing in the Same Direction with Jonny McMullan
Lori Henricksen, director of the emergency telecommunications program for high schoolers at the Veterans Tribute Career and Technical Academy in Las Vegas (Nevada), discusses the creation of her program and the challenges it presents,
Jonny McMullan, Performance Improvement Manager with the South Eastern Health and Social Care Trust, discusses the benefits of mentoring in emergency dispatch, including what makes a good mentor and how to best support trainees. For your information: If you have any questions for Jonny, you can reach him at jonny (dot) mcmullan (at) setrust (dot) hscni (dot) net Read more about the EMD Mentor program here: https://www.iaedjournal.org/helping-everyone-excel https://www.iaedjournal.org/an-emds-best-friend