Feb. 8, 2022
Feedback to the Future with Tim Russow
Lori Henricksen, director of the emergency telecommunications program for high schoolers at the Veterans Tribute Career and Technical Academy in Las Vegas (Nevada), discusses the creation of her program and the challenges it presents,
Tim Russow, Quality Assurance Specialist with Ada County Sheriff’s Office, discusses quality assurance and feedback in emergency dispatch, including why it’s important and how to improve it. For Your Information: Ada County Sheriff’s Office: https://adacounty.id.gov/sheriff/ More about Professor Bruce Ballenger and writing resources for nonfiction, personal essay, and research: https://bruceballenger.com/