Jan. 25, 2022
Getting the Reps In with Andrew Palmer
Lori Henricksen, director of the emergency telecommunications program for high schoolers at the Veterans Tribute Career and Technical Academy in Las Vegas (Nevada), discusses the creation of her program and the challenges it presents,
Andrew Palmer, manager of instructional design at IAED, discusses emergency dispatch training, including where to start improving your own programs and what kind of training works best for this field. For Your Information: What is action mapping? https://blog.cathy-moore.com/action-mapping-a-visual-approach-to-training-design/ Log in to the Learning Portal: https://academy.emergencydispatch.org/