Oct. 16, 2018
Kind, Caring, and Compassionate with Andrew Tucker
Lori Henricksen, director of the emergency telecommunications program for high schoolers at the Veterans Tribute Career and Technical Academy in Las Vegas (Nevada), discusses the creation of her program and the challenges it presents,
Isabel talks with Andrew Tucker, an ED-Q for the Welsh Ambulance Service. They discuss what makes the Welsh Ambulance Service unique, how to help EMDs develop empathy, and ways to make feedback a more painless process. For Your Information: Choose Wisely campaign: http://www.makingchoicestogether.wales.nhs.uk/home Read the Research Brief about CPR Barriers featuring Craig Sturgess's call: https://aedrjournal.org/do-cpr-calls-have-barriers/ Listen to the Craig Sturgess call: https://aedrjournal.org/craig-sturgess-anatomy-of-a-cpr-call-with-barriers-redacted-call/ ECCS: Emotional Content and Cooperation Score Want to get involved in a study? Have a question? Email us at dispatchindepth @ emergencydispatch (dot) org