June 25, 2019

Leadership Training Days with Anthony Minge and Joe Coons

Leadership Training Days with Anthony Minge and Joe Coons
Leadership Training Days with Anthony Minge and Joe Coons
Dispatch in Depth
Leadership Training Days with Anthony Minge and Joe Coons

Lori Henricksen, director of the emergency telecommunications program for high schoolers at the Veterans Tribute Career and Technical Academy in Las Vegas (Nevada), discusses the creation of her program and the challenges it presents,

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Isabel talks with Anthony Minge, Senior Partner with Fitch & Associates, and Joe Coons, Director of Safety and Communications for LifeFlight Eagle. Together they discuss the Communication Center Manager Program, the kinds of research projects that CCM participants do, and why disseminating the results of those projects is important. For Your Information: Fitch & Associates' Communication Center Manager (CCM) Program: https://www.fitchassoc.com/communication-center-manager-program/ DiSC personality profiles: https://www.discprofile.com/what-is-disc/overview/ Want to get involved in a study? Have a question? Email us at dispatchindepth @ emergencydispatch (dot) org