Dec. 7, 2021

Nothing About Us Without Us with Mads Matthews-Williams

Nothing About Us Without Us with Mads Matthews-Williams
Nothing About Us Without Us with Mads Matthews-Williams
Dispatch in Depth
Nothing About Us Without Us with Mads Matthews-Williams

Lori Henricksen, director of the emergency telecommunications program for high schoolers at the Veterans Tribute Career and Technical Academy in Las Vegas (Nevada), discusses the creation of her program and the challenges it presents,

Mads Matthews-Williams (they/them), former emergency dispatcher, mentor, and quality auditor for the Welsh Ambulance Service, discusses how to handle LGBTQ issues in emergency dispatch, especially for transgender and nonbinary callers. For Your Information: Read the results of the 2018 Stonewall study of LGBTQ people in the United Kingdom: https://www.stonewall.org.uk/system/files/lgbt_in_britain_-_trans_report_final.pdf IAED Journal FAQ about medical calls from transgender patients: https://iaedjournal.org/newborn-resuscitation/