Nov. 13, 2018
Play to Your Strengths with Kim Rigden
Lori Henricksen, director of the emergency telecommunications program for high schoolers at the Veterans Tribute Career and Technical Academy in Las Vegas (Nevada), discusses the creation of her program and the challenges it presents,
Isabel talks with Kim Rigden, associate director of accreditation at IAED. They discuss the philosophy of catching people doing it right, strengths-based feedback formulas, and common hurdles to accreditation. For Your Information: Due to the complex nature of the task/type distinction of feedback, IAED created strengths-based feedback so the ED-Q does NOT have to figure out if a task is a promotion task (creative) or prevention task (accuracy-based) and react accordingly with positive or negative feedback. For more information, see the following article. Link to Kim's previous podcast: https://aedrjournal.org/o-come-all-ye-burned-out-with-kim-rigden/ ACE Online Site: https://accreditation.emergencydispatch.org/ Link to the Race to ACE Facebook group: https://www.facebook.com/groups/1025994800869995/ Kim's reading recommendations: Via Character Strengths: http://www.viacharacter.org/www/ When: The Scientific Secrets of Perfect Timing by Dan Pink Want to get involved in a study? Have a question? Email us at dispatchindepth @ emergencydispatch (dot) org