Sept. 28, 2021
Play Your ACE with Kim Rigden
Lori Henricksen, director of the emergency telecommunications program for high schoolers at the Veterans Tribute Career and Technical Academy in Las Vegas (Nevada), discusses the creation of her program and the challenges it presents,
Kim Ridgen, Associate Director of Accreditation for the IAED, discusses barriers and drivers of success dispatch agencies face when they are trying to become accredited centers of excellence (ACEs), including agency culture, timeline for the achievement, and protocol compliance. For Your Information: Read the paper (or just the abstract) here: https://aedrjournal.org/for-us-its-the-only-way-characteristics-of-ace-achievement-and-barriers-to-success/