Jan. 5, 2021
Shaking Up the Status Quo with Captain Kevin Haight
Lori Henricksen, director of the emergency telecommunications program for high schoolers at the Veterans Tribute Career and Technical Academy in Las Vegas (Nevada), discusses the creation of her program and the challenges it presents,
Captain Kevin Haight, Commander of Statewide Emergency Communications in Idaho, talks about his master's thesis on the reclassification of emergency dispatchers, including why the current classification is a problem and what steps need to be taken to fix it. For Your Information: Read the thesis—9-1-1: What's Our Emergency? Diagnosing a Struggling Occupation Serving a Neglected System: https://calhoun.nps.edu/handle/10945/64917 Check out the Denise Amber Lee Foundation: https://www.deniseamberlee.org/ Learn more about Idaho's regional communication centers: https://isp.idaho.gov/communications/