Nov. 26, 2019
Side Effects May Vary (Part 1) with Liz Belmonte and Adam Timm
Lori Henricksen, director of the emergency telecommunications program for high schoolers at the Veterans Tribute Career and Technical Academy in Las Vegas (Nevada), discusses the creation of her program and the challenges it presents,
Isabel talks with Liz Belmonte, training supervisor at Cambridge Emergency Communications, and Adam Timm, a 911 trainer and consultant. They discuss a survey about the effects of dispatch stress on emergency dispatchers' families, the importance of resilience, and things you can do now to minimize negative effects. Want to get involved in a study? Have a question? Email us at dispatchindepth @ emergencydispatch (dot) org