The Accidental $28 Million Flight Refund – AIR040

Imagine discovering that your available credit card balance is suddenly over $28 million! That’s exactly what happened to AFF moderator JessicaTam recently after Qatar Airways accidentally refunded her in Australian Dollars instead Indonesia Rupiah. JessicaTam joins Matt on this episode to talk about the story that has gone viral over the past week.

Also in this episode, hear the latest frequent flyer news and learn how to take advantage of various airline status matches & challenges currently available.

Episode contents:

• 0:49 – Fortnightly news round-up
• 10:56 – Interview with JessicaTam
• 21:45 – Qatar Airways & the botched status match
• 24:05 – TAP Portugal status match
• 26:09 – The Qantas “tier accelerator” challenge

Links:

• AFF on Air Discussion thread – a dedicated AFF thread to discuss the podcast and ask questions
• Qatar Airways Passenger Almost Gets $28 million Refund
• How Qatar Airways Botched its Status Match Promo
• Star Alliance Status Match with TAP Portugal
• Upcoming Frequent Flyer Solutions webinar: “The Forgotten Australian Loyalty Programs” (22 July 2020)

Frequent Flyer Gazette articles referenced in the fortnightly news round-up:

• Qantas 747 Joy Flight Tickets on Sale Today
• Qantas Extends International Cancellations Well into 2021
• Flights Cancelled as NSW, Victoria Border Closes
• Queensland Border to Reopen on 10 July, But Not to Victorians
• Former Program Partner Slams Qantas Business Rewards
• Virgin Australia Happy Hour Sales are Back
• Qantas Reopening Domestic Lounges from 1 July 2020
• Qantas Brings Back the Booze on Domestic Flights
• Qantas Offers Status Credits, Extra Value for Accepting Flight Credits