When Should Loyalty Programs Stop Extending Status? – AIR085

In this episode, loyalty program expert David Feldman is back for another chat about airline & hotel loyalty programs!

This extended interview covers topics including COVID-19 status extensions, the “golden handcuff” effect, recent changes to hotel loyalty programs, why Qantas could be risking killing its profitable “golden goose”, and lots more.

Episode contents:

• 1:00 – Fortnightly news round-up
• 9:05 – Interview with David Feldman

Links:

• AFF on Air Discussion thread – a dedicated AFF thread to discuss the podcast and ask questions

Frequent Flyer Gazette articles referenced in the fortnightly news round-up:

• Guide to Virgin Australia’s Partnership with United Airlines
• Rex Withdraws from 7 Regional Routes
• Bonza Won’t Offer Website or Travel Agent Bookings
• Instant IHG Platinum Status + Diamond Challenge
• The Crazy Adventure of an AFF Member’s Lost Phone
• Unlimited German Train Travel for a Month for $14!