February 13, 2025 • 00:10:51

Leveraging Quality as a Business Strategy: A Conversation with Stephanie Mercado, CEO of NAHQ

In this episode, Stephanie Mercado, CEO of the National Association for Healthcare Quality (NAHQ), discusses how quality and safety can serve as strategic business advantages in healthcare. She shares insights on industry trends, workforce readiness, and the critical need for sustainable healthcare models.

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