Nov. 14, 2025

Breaking Free from Legacy: Modernizing Health Plans with AI and BPaaS

Breaking Free from Legacy: Modernizing Health Plans with AI and BPaaS
Breaking Free from Legacy: Modernizing Health Plans with AI and BPaaS
Becker’s Payer Issues Podcast
Breaking Free from Legacy: Modernizing Health Plans with AI and BPaaS

In this episode, Kevin Adams, CEO of HealthEdge, discusses how health plans can overcome legacy technology challenges through modernization, business process as a service (BPaaS), and AI-driven efficiency. He shares insights on building stronger operational foundations and how next-generation automation is reshaping payer operations.

This episide is sponsored by HealthEdge.