In today’s episode, we field a great listener question about the best way to get a new patient’s contact information and what to do if they don’t commit to an appointment time. Then, we do some secret shopper calls posing as a new patient who wants an implant. Should be a no-brainer, right? After all, this patient knows what they want and they called a dental office! Do you think they offered an appointment? Listen to find out! If you have a question for “The Fixers,” please email us at podcast@madow.com. We’d love to hear from you!
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