There are so many missed opportunities in the dental office, and in this episode of The Dental Practice Fixers podcast, we give you a bunch. We start with something very simple in every hygiene exam that should be customer service gold, but in most practices just turns out to be an annoyance. Then on our “mystery shopper calls.” we pose as a potential patient wanting a second opinion on an $8000 case. Should be a breeze, right? Well – OMG!!!!! You need to listen! If you have a question for “The Fixers,” please email us at podcast@madow.com. We’d love to hear from you!
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