Dr. Rich has visited hundreds if not thousands of dental practices, and in this episode, he shares ten things he has actually heard many dentists say - that should NEVER be said! Then we go to the secret shopper calls with a simple question - “Do you take Delta Dental?” (All of the offices did…..) This should be an easy one, but you won’t believe what happened! If you have a question for “The Fixers,” please email us at podcast@madow.com. We’d love to hear from you!
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