Tracking Measuables in Reputation Management with Shereen Qumsieh of Akira

Interview Takeaways:

• Sourdough and Software: A Scientific Approach – With a passion for baking, Shereen Qumsieh finds the common thread of her reputation management software and baking sourdough bread is the increased effectiveness due to intentional measurements.
• A Baseline for Measurables – It’s difficult to know where you want to go if you don’t know where you are. Shereen Qumsieh and Akira, understands how important it is to measure and aggregate all data as a roadmap to helping customers stay on the path of progress.
• What is Digital Hospitality? – Managing reputations is rooted in digital hospitality. For Shereen Qumsieh, that hospitality extends across all touch points that lead to customer interactions and subsequent feedback.

• Shereen Qumsieh LinkedIn: https://www.linkedin.com/in/shereen-qumsieh-437a513/?originalSubdomain=ca
• Akira Online: https://helloakira.com/
• Sponsors: Marqii: https://www.marqii.com/

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