Building Trust and Engagement in Small to Midsize Businesses | Ep 373

In this episode of "Leadership Powered by Common Sense," host Doug Thorpe converses with Susannah Robinson, a fractional HR leader specializing in small to midsize businesses. They discuss the critical role of human resources in fostering effective leadership and a positive organizational culture. Key topics include the need for transparent compensation practices, the challenges of transitioning from subjective to objective pay models, and the importance of employee engagement. Susannah shares insights on aligning organizational practices with desired outcomes and the impact of customer interactions on business success. The episode underscores the significance of strategic HR initiatives in driving overall business performance.