Elite BSC

Recent Episodes

Should Sales Reps Help Manage Accounts

Posted February 23, 2026 • 00:14:22

Should sales reps stay involved with customers after the deal is closed, or should there be a clean handoff to operations?

In this...

ICE & Civil Unrest - Leading with Love & Wisdom

Posted February 9, 2026 • 00:15:04

The janitorial industry is filled with immigrant workers. One could argue that they are the backbone of the industry. As owners and leaders, we have...

Strong Operations Leadership - A MUST

Posted February 2, 2026 • 00:14:22

No matter the size of your janitorial company, your key operational leader is critical to your success. What does this role look like? Why is it so...

How to Increase Your Luck - Part 2

Posted January 19, 2026 • 00:19:18

Opportunities are like rain. The wider your bucket, the more opportunities you can catch. But how do we increase our "luck surface area"? In this episode...

How to Increase Your Luck - Part 1

Posted January 12, 2026 • 00:19:44

Is luck something that randomly happens to people, or is it the product of specific actions? And if it is specific actions, how can we increase our...