Human Scale Business

Thoughts and conversations regarding collaborative learning communities and technologies that enable the human touch

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The Community Builder

Posted June 18, 202200:10:23

Fabian Pfortmüller is a Swiss community builder based in Amsterdam. He's an experienced entrepreneur, acknowledged innovator, and prolific writer. I had the opportunity to speak with Fabian about cultivating communities from the inside-out at the speed of trust.

How to Win Client Business

Posted February 14, 202200:05:10

Becoming an effective rainmaker doesn't mean we must conform to the stereotype of a pushy salesperson. To the contrary, winning client business is a function of demonstrating our expertise, earning prospective clients' respect, and cultivating trust. That's the message of Doug Fletcher, the author of "How to Win Client Business."

The Consultant to Impact Investors

Posted December 28, 202100:06:48

Rosalie Cates advises philanthropic foundations engaged in impact investing. An independent consultant, she's affiliated with The Giving Practice, a project of Philanthropy Northwest. I've been learning from Rosalie for more than 20 years. In our most recent conversation, she shared her thoughts on the centrality of mission and values, cultivating trust, and finding one's niche as a consultant.

The Airtable Master

Posted December 21, 202100:15:29

Gareth Pronovost of GAP Consulting is the expert I turn to for help with Airtable, the no-code database application. If you are hosting a membership community, you should be considering how to use Airtable and other no-code tools to streamline and automate your workflows. I spoke with Gareth about process automation, the no-code movement, his Airtable Mastermind community, and working through the suck when creating content that demonstrates your consulting expertise.

The Consultant’s Consultant

Posted December 14, 202100:20:38

I had the opportunity recently to speak with Joe O'Mahoney. Joe is a Professor of Consulting at Cardiff University and is the author of a leading college textbook on consulting. Prior to his academic career, Joe was a strategy consultant. Now, he applies evidence-based lessons from his research to help small consultancies navigate the often treacherous transition from early growth to effective scaling of their firms.