Follow Our Podcast
Recent Episodes
678 – Workers Compensation Unmasked: From Impairment Ratings to Social Media Evidence – Rachel Toland
In this episode of the Legal Nurse Podcast, host Pat Iyer sits down with Rachel Toland, an independent legal nurse consultant and owner of Moonstruck Legal Nurse Consulting, to shine a light on the multifaceted world of workers' compensation. Drawing on her extensive background in nursing leadership and case management, Rachel Toland unpacks how healthcare and statutory law intersect when an employee is injured on the job, revealing a complex landscape filled with a diverse cast of people, employers, insurers, attorneys, healthcare providers, and, of course, legal nurse consultants. Throughout their conversation, Rachel Toland walks listeners through the critical roles nurses play in workers' compensation claims, from developing medical timelines and assessing causation to scrutinizing impairment ratings and securing appropriate treatment. The episode explores how technology, such as social media, surveillance, and even hidden cameras, is increasingly used to validate or refute injury claims. The nuances of state-by-state regulations and the financial implications for employers, particularly those that are self-insured, are dissected, as well as the profound mental health challenges that workers may face after catastrophic injuries. Whether you’re new to the concept of workers' compensation or seeking to deepen your understanding of its complexities, this episode offers a comprehensive look at why legal nurse consultants are invaluable partners in helping attorneys to analyze the facts and safeguard justice. Tune in for insights on everything from handling jurisdictional intricacies to the ethical dilemmas and technological advancements shaping the future of this vital field. What You’ll Learn in This Episode on Workers Compensation Unmasked: From Impairment Ratings to Social Media Evidence Here are 5 discussion questions answered by Pat Iyer in the podcast: What are the key players involved in a workers' compensation claim, and how do their roles interact? How do legal nurse consultants unravel complex medical chronologies and impairment ratings? In what ways is technology, like social media and surveillance, reshaping the workers' compensation landscape? How do state-by-state differences impact workers' compensation cases, and what must consultants know to handle them? What is the psychological impact of catastrophic workplace injuries, and how can nurses help address these in legal cases? Listen to our podcasts or watch them using our app, Expert.edu, available at legalnursebusiness.com/expertedu. Get the free transcripts and also learn about other ways to subscribe. Go to Legal Nurse Podcasts subscribe options by using this short link: http://LNC.tips/subscribepodcast. Grow Your LNC Business 13th LNC SUCCESS® ONLINE CONFERENCE April 23, 24, and 25, 2026 Skills, Strategy, Results Gain deposition mastery, marketing confidence, and clinical–legal insight from industry leaders you can apply to your next case and client call. Build a Practice Attorneys Remember Learn exactly how to showcase expertise, attract referrals, and turn complex medical records into clear, defensible stories that win trust. Learn From the Best—Then Ask Them Anything Get step-by-step training, live “hot seat” solutions, and exclusive VIP Q&A time with Pat Iyer to accelerate your LNC growth. Register now- Limited spots available Your Presenters for Workers Compensation Unmasked: From Impairment Ratings to Social Media Evidence Pat Iyer Pat Iyer is a seasoned legal nurse consultant and business coach, renowned for her expertise in guiding new legal nurse consultants to successfully break into the field. As the host of the Legal Nurse Podcast, Pat addresses critical challenges that legal nurse consultants face, such as difficulty in landing clients and a lack of response from attorneys. Through her insightful episodes, she emphasizes the importance of effectively communicating one's value to potential clients. With a wealth of experience, Pat has empowered countless consultants to overcome these hurdles and thrive in their careers. Connect with Pat Iyer by email at patiyer@legalnusebusiness.com Rachel Toland Rachel Toland is a nurse, consultant, and educator. She is the CEO and founder of Moonstruck Legal Nurse Consulting, where she partners with attorneys across the country to bridge the gap between complex medical facts and legal strategy. With two decades of experience in nursing, leadership, and case management, plus multiple board certifications, she brings clarity, strategy, and clinical insight to her consulting work. Connect with Rachel Toland by email at rachel@moonstrucklnc.com
678 - Workers Compensation Unmasked: From Impairment Ratings to Social Media Evidence - Rachel Toland
Welcome to another episode of the Pat Iyer podcast, where Pat Iyer and Barbara Levin dive deep into one of the most critical yet overlooked topics for legal nurse consultants: mastering your money mindset. In this session, Pat and Barbara bring their extensive experience to the table, exploring what it truly means for nurses to transition from traditional roles into entrepreneurial consulting—and how beliefs about money can make or break your business success. From navigating billing and collections to setting and defending your rates, they address the hidden barriers that can block confident financial practices and long-term growth. Throughout the conversation, you'll hear fascinating personal anecdotes and actionable tips aimed at strengthening both your business strategy and self-worth. Pat shares real stories about billing challenges, boundary-setting, and learning to stand firm on payment expectations. Barbara sheds light on how childhood conditioning and internal beliefs shape our financial behavior, illustrating how shifting your mindset is a vital step toward thriving as a consultant. The discussion is relatable, practical, and filled with advice tailored specifically to the legal nurse consulting community. Not only do Pat and Barbara tackle immediate concerns like dealing with payment delays and negotiating fees, but they also preview their upcoming LNC Success Conference, packed with sessions to further your professional growth. What you’ll learn in this episode on Mastering Money Mindset: Here are five questions that this podcast answers: Why is having a strong money mindset crucial for legal nurse consultants as they transition from clinical roles to entrepreneurial work? What are the most common challenges related to billing, fees, and collections that legal nurse consultants face in their businesses? How do childhood beliefs and family conditioning about money affect a nurse’s confidence in setting and enforcing rates as an LNC? What strategies can legal nurse consultants use to confidently communicate and uphold their fees when confronted by attorneys who pressure them to reduce rates? What practical steps can legal nurse consultants take to prevent collection issues and safeguard their financial well-being when working with law firms? Listen to our podcasts or watch them using our app, Expert.edu, available at legalnursebusiness.com/expertedu. Get the free transcripts and also learn about other ways to subscribe. Go to Legal Nurse Podcasts subscribe options by using this short link: http://LNC.tips/subscribepodcast. https://youtu.be/wGSAhJZLecs Grow Your LNC Business 12th LNC SUCCESS® ONLINE CONFERENCE November 13, 14 & 15, 2025 Gain Specialized Skills That Attorneys Value Learn advanced techniques in deposition analysis, case screening, and report writing to provide high-impact services that attorneys need and trust. Stay Competitive with Cutting-Edge Strategies Discover how AI tools, LinkedIn marketing, and expert insights can help you streamline your workflow, attract more clients, and position yourself as a top-tier LNC. Build Meaningful Connections with Experts & Peers Network with experienced LNCs, attorneys, and industry leaders who can provide guidance, referrals, and opportunities to grow your legal nurse consulting business. Register now- Limited spots available Your Presenters for Mastering Money Mindset Pat Iyer Pat Iyer is a seasoned legal nurse consultant and business coach renowned for her expertise in guiding new legal nurse consultants to successfully break into the field. As the host of the Legal Nurse Podcast, Pat addresses critical challenges that legal nurse consultants face, such as difficulty in landing clients and lack of response from attorneys. Through her insightful episodes, she emphasizes the importance of effectively communicating one's value to potential clients. With a wealth of experience, Pat has empowered countless consultants to overcome these hurdles and thrive in their careers. Connect with Pat Iyer by email at patiyer@legalnusebusiness.com Barbara Levin Barbara Levin BSN RN CMSRN ONCC LNCC is a medical-surgical and orthopedic expert who has written LNC reports for more than 20 years. Her clients praise her thoroughness, attention to detail, and practical insights. Barbara is a past president of the American Association of Legal Nurse Consultants and served Massachusetts for 8 years on the Board of Nursing, including 3 years as chair. Connect with Barbara Levin by email at Barbara@barbarajlevin.com
677 – Dumpster Diving for Success: Subcontracting Tips for Legal Nurse Consultants – Pat Iyer
Welcome to the Legal Nurse Podcast, hosted by Pat Iyer. In today’s episode, “677 Subcontracting Tips,” Pat Iyer explores the unpredictable, challenging, but highly rewarding world of subcontracting as a legal nurse consultant. She kicks things off with a memorable true story. Imagine having to enter a dumpster to rescue the only set of vital medical records for a case, all to drive home just how important vigilance and clear communication are in this profession! Throughout the episode, Pat Iyer shares candid lessons learned from both her own experience and those of other seasoned consultants. Whether you’re a new legal nurse consultant eager to get your foot in the door or an established LNC overwhelmed with cases, you’ll gain insight into the practical opportunities, risks, and financial considerations that come with subcontracting. She covers everything from setting expectations and fair compensation to handling feedback and building a reputation for reliability. By the end, you’ll understand both sides of subcontracting: the perspective of the subcontractor honing their skills and earning a steady income, and the independent consultant striving to build scalable, adaptable businesses. Pat Iyer leaves listeners with actionable advice and invites you to learn even more through her recommended books. If you want insider stories on avoiding costly mistakes, boosting your business, and building valuable professional relationships, this episode is a must-listen! What You’ll Learn in This Episode on Dumpster Diving for Success: Subcontracting Tips for Legal Nurse Consultants - Pat Iyer Here are 5 discussion questions answered by Pat Iyer in the podcast: What critical mistake led Pat Iyer to frantically rescue medical records from a dumpster? How can new legal nurse consultants make use of subcontracting to build experience and avoid the steep costs of marketing? What are the realities of subcontractor pay, and how does it compare to working directly with attorneys? Why are coachability and responsiveness so important for subcontractors in this field? What challenges and rewards await those who decide to hire subcontractors and scale out their legal nurse consulting business? Listen to our podcasts or watch them using our app, Expert.edu, available at legalnursebusiness.com/expertedu. Get the free transcripts and also learn about other ways to subscribe. Go to Legal Nurse Podcasts subscribe options by using this short link: http://LNC.tips/subscribepodcast. Grow Your LNC Business 13th LNC SUCCESS® ONLINE CONFERENCE April 23, 24, and 25, 2026 Skills, Strategy, Results Gain deposition mastery, marketing confidence, and clinical–legal insight from industry leaders you can apply to your next case and client call. Build a Practice Attorneys Remember Learn exactly how to showcase expertise, attract referrals, and turn complex medical records into clear, defensible stories that win trust. Learn From the Best—Then Ask Them Anything Get step-by-step training, live “hot seat” solutions, and exclusive VIP Q&A time with Pat Iyer to accelerate your LNC growth. Register now- Limited spots available Your Presenters for Dumpster Diving for Success: Subcontracting Tips for Legal Nurse Consultants Pat Iyer Pat Iyer is a seasoned legal nurse consultant and business coach, renowned for her expertise in guiding new legal nurse consultants to successfully break into the field. As the host of the Legal Nurse Podcast, Pat addresses critical challenges that legal nurse consultants face, such as difficulty in landing clients and a lack of response from attorneys. Through her insightful episodes, she emphasizes the importance of effectively communicating one's value to potential clients. With a wealth of experience, Pat has empowered countless consultants to overcome these hurdles and thrive in their careers. Connect with Pat Iyer by email at patiyer@legalnusebusiness.com
676 – Unpacking Medical Negligence: What Every Legal Nurse Should Know About ER Cases – Kenny Stein
Welcome back to the Legal Nurse Podcast! In this insightful episode, Pat Iyer sits down with Dr. Kenny Stein, a seasoned emergency department physician and expert witness, to unravel the complexities and high-pressure realities of emergency medicine as they intersect with legal liability. With over 27 years of clinical experience and two decades serving as an expert witness, Dr. Kenny Stein brings a wealth of knowledge about how patient care in the emergency department can become the focal point of litigation. During their conversation, Pat Iyer and Dr. Kenny Stein discuss the nuts and bolts of what makes a medical malpractice case viable, examining the four essential elements every plaintiff’s attorney must prove: duty, breach of standard of care, damages, and causation. They go behind the scenes of the emergency department, discussing how communication breakdowns, especially during patient handoffs, can trigger errors and create fertile ground for lawsuits. You’ll hear powerful anecdotes pulled straight from Dr. Stein’s experience, including unusual medical scenarios and cautionary tales where missed results and documentation pitfalls spelled trouble. This episode also explores evolving trends in emergency medicine, from the impact of electronic health records and templated notes to the emergence of AI in radiology. What happens when patients bounce back to the ER after discharge? Who is responsible for critical follow-up and test results once a patient leaves? And how does the language of documentation shift under the microscope of litigation? Tune in to get actionable insights for legal nurse consultants, attorneys, and anyone fascinated by the intersection of clinical care and the law. What You’ll Learn in This Episode is Unpacking Medical Negligence: What Every Legal Nurse Should Know About ER Cases Here are 5 discussion questions answered by Pat Iyer and Kenny Stein in the podcast: What are the four main elements a plaintiff attorney must prove to make a medical negligence case viable, and why is each element important? How do the concepts of "standard of care" and "gold standard" differ in a legal context, according to Kenny Stein? Discuss how the process of handoff in the emergency department can lead to critical gaps in communication. What are some ways to mitigate these risks? Why can delayed test results after a patient has left the emergency department result in liability issues, and what systems are in place to prevent these situations? What are “bounce backs” in the emergency department, and how should clinicians approach a patient who returns soon after being discharged? Listen to our podcasts or watch them using our app, Expert.edu, available at legalnursebusiness.com/expertedu. Get the free transcripts and also learn about other ways to subscribe. Go to Legal Nurse Podcasts subscribe options by using this short link: http://LNC.tips/subscribepodcast. Grow Your LNC Business 13th LNC SUCCESS® ONLINE CONFERENCE April 23, 24, and 25, 2026 Skills, Strategy, Results Gain deposition mastery, marketing confidence, and clinical–legal insight from industry leaders you can apply to your next case and client call. Build a Practice Attorneys Remember Learn exactly how to showcase expertise, attract referrals, and turn complex medical records into clear, defensible stories that win trust. Learn From the Best—Then Ask Them Anything Get step-by-step training, live “hot seat” solutions, and exclusive VIP Q&A time with Pat Iyer to accelerate your LNC growth. Register now- Limited spots available https://youtu.be/76VIdtPYUuc Your Presenters for Unpacking Medical Negligence: What Every Legal Nurse Should Know About ER Cases Pat Iyer Pat Iyer is a seasoned legal nurse consultant and business coach, renowned for her expertise in guiding new legal nurse consultants to successfully break into the field. As the host of the Legal Nurse Podcast, Pat addresses critical challenges that legal nurse consultants face, such as difficulty in landing clients and a lack of response from attorneys. Through her insightful episodes, she emphasizes the importance of effectively communicating one's value to potential clients. With a wealth of experience, Pat has empowered countless consultants to overcome these hurdles and thrive in their careers. Connect with Pat Iyer by email at patiyer@legalnusebusiness.com Kenny Stein Dr Stein has practiced Emergency Medicine and Critical Care Medicine for 27 years. He has been a medical expert witness for over 20 years. He has reviewed over 700 cases for plaintiffs and defendants. He has testified 300 times at depositions and trials. Dr Stein clearly explains complex medical issues to patients, juries, and attorneys. Connect with Kenny Stein by email at kennystein1@gmail.com
675 – How Legal Nurse Consultants Can Handle Challenging Clients and Protect Their Business – Pat Iyer
Welcome to another episode of the Legal Nurse Podcast with Pat Iyer, where today we dive headfirst into one of the most challenging aspects of the legal nurse consulting profession—dealing with difficult clients. Have you ever picked up the phone only to be met with immediate pushback from a potential attorney client about your fees or contract terms? You’re not alone. In this episode, Pat Iyer unpacks the common types of challenging clients—dictators, negotiators, and tire kickers—and explores the subtle ways these interactions can erode your confidence and business if not handled with care. Through practical stories, such as Cassandra’s negotiation misstep, Pat Iyer illustrates how easily the need to please can lead consultants into patterns of compromise that ultimately undermine their worth. She reveals the warning signs of toxic clients, the real costs—financial and emotional—of accommodating unreasonable demands, and most importantly, the mindset shift required to protect your business. Listeners will gain actionable steps for handling conflict, establishing firm boundaries, and knowing when it’s time to walk away from an unhealthy professional relationship. With clear strategies for professional communication, documentation, and system improvements, Pat Iyer empowers legal nurse consultants to transition from a place of fear and guilt to one of confidence and control. If you’re ready to cultivate a client base that respects your expertise and safeguards the health of your consulting practice, this episode delivers the tools and insights you need to transform client challenges into opportunities for lasting success. What you’ll learn in this episode is how legal nurse consultants can handle challenging clients and protect their business Here are five intriguing questions that this podcast episode answers: How can legal nurse consultants spot red flags and identify toxic attorney clients early on? What steps should consultants take to effectively handle conflict with attorneys who challenge their fees or value? Why do legal nurse consultants sometimes give in to unreasonable client demands, and how can they change this pattern? What boundaries and systems can consultants implement to prevent problems with challenging clients? How does letting go of toxic clients open opportunities for better, more respectful professional relationships? Listen to our podcasts or watch them using our app, Expert.edu, available at legalnursebusiness.com/expertedu. Get the free transcripts and also learn about other ways to subscribe. Go to Legal Nurse Podcasts subscribe options by using this short link: http://LNC.tips/subscribepodcast. Grow Your LNC Business 13th LNC SUCCESS® ONLINE CONFERENCE April 23, 24, and 25, 2026 Skills, Strategy, Results Gain deposition mastery, marketing confidence, and clinical–legal insight from industry leaders you can apply to your next case and client call. Build a Practice Attorneys Remember Learn exactly how to showcase expertise, attract referrals, and turn complex medical records into clear, defensible stories that win trust. Learn From the Best—Then Ask Them Anything Get step-by-step training, live “hot seat” solutions, and exclusive VIP Q&A time with Pat Iyer to accelerate your LNC growth. Register now- Limited spots available https://youtu.be/WXvN2I3GQdU Your Presenters for How Legal Nurse Consultants Can Handle Challenging Clients and Protect Their Business Pat Iyer Pat Iyer is a seasoned legal nurse consultant and business coach renowned for her expertise in guiding new legal nurse consultants to successfully break into the field. As the host of the Legal Nurse Podcast, Pat addresses critical challenges that legal nurse consultants face, such as difficulty in landing clients and lack of response from attorneys. Through her insightful episodes, she emphasizes the importance of effectively communicating one's value to potential clients. With a wealth of experience, Pat has empowered countless consultants to overcome these hurdles and thrive in their careers. Connect with Pat Iyer by email at patiyer@legalnusebusiness.com
POWERED BY BLUBRRY
