Sept. 3, 2024
Managing Vendor Incidents With Jeff Martens
Incidents are stressful, but we can use them to learn more about our systems in order to improve. What can we do about incidents that happen with the vendors we rely on? Jeff Martens returns to the show to talk about managing vendor incidents.
Additional Resources
- APM - Application Performance Monitoring at Wikipedia
- Jeff’s article, Cloud Dependencies Need to Stop F-ing Us When They Go Down at The New Stack
- Jeff’s first episode on the podcast, Reliability of Cloud Dependencies, from February 2023
- PagerDuty Home Page
- Episode edited by Mandy Moore
- Transcripts by Rev