The Computer Tutor

I’m still seeing a LOT of these showing up, and clients still contact me to see if they are legitimate. Here’s how to identify this scam. There’s a good chance you’ve gotten one of these emails at some point over the past several months. The scammers have been sending out a LOT of them – sometimes over 200,000 in a single day. They tend to follow a predictable format. They are supposedly being sent from Norton or McAfee, and the basic message is that your credit card will be charged $199, $299

Do you have all your photos automatically saved to your Google Photos account? What if you want to download all those photos and save them to your computer? Here’s how. Storing all of your photos on Google Photos is a good thing. It’s kind of like an automatic backup for the photos you take on your phone, and it’s free. But over time, you can accumulate a LOT of photos on there. And if that’s the only place where those photos are saved, it would make me a little nervous. What if your Google ac

If your computer is currently running Windows 10, like most Windows computers currently are, there’s a new major update that’s just been released – it’s Windows 11. It’s not something you want yet. For quite some time, Microsoft said that the last version of Windows would be Windows 10. They said they would just continue to update it, as they’ve always done. But as they have done in the past, what Microsoft said they would do turned out to be different from what they actually did. Windows 11 w

If your hard drive starts to show signs of failure, you want to know that as soon as possible. Here’s how to get that alert nice and early. When someone says to you, “I have good news and bad news. Which do you want first?” what do you say? For me, I am a “bad news first” kind of person. Get it out of the way and on to the good stuff. And if it pertains to my computer, even more so. If my computer’s hard drive is having a problem, I want to know about it as soon as possible. The earlier it can

Did you know that Google Chrome can run a quick Safety Check on your computer? Here’s how to do it. Open Chrome, and click the 3 dots in the top right, and choose Settings. Then, scroll down to the Safety Check session and click on “Check now”. Chrome will take a few seconds and check for: Is Chrome up to date? Are there unsafe passwords stored in Chrome? (My recommendation is that you don’t store ANY passwords in Chrome or any other browser.) Is browsing protection enabled? Is Chrome run

There are some people who use computers, but don’t do text messages. That sometimes presents a problem for them, but there’s a way to get around it. Here’s an example of what I’m talking about. When you go to set up a new Microsoft account, one of the things they will want you to provide is a phone number – and they assume this will be a cell phone that receives text messages. Microsoft is not asking for your phone number so that they can text you all the time with spam messages. They want to