Today, Dawn Shuler revisits the topic of engagement as a two-way street – equal responsibility for both the employee and the manager. She also mentions the 3 needs that trigger discretionary effort (meaning that the employee *wants* to make the effort), positive leadership, and the connection between engagement and thriving. Resources mentioned: The Collaborative Employee Engagement Model Other podcast episodes mentioned: Collaborative Employee Engagement Model, The Deeper Why, and Environmental Fit
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