Retail Revisited with Harry J. Friedman

Recent Episodes

014 - Sales vs Operations

Posted March 5, 2018 • 00:24:20

It's a constant battle. How does operations support sales and what's more important sales or operations? The reality is, operations becomes somewhat...

013 - Productivity Based Pay

Posted December 28, 2017 • 00:21:52

Retail is a choice business, you have a choice as a salesperson to learn as much about the products as you can, you have a choice to show up to work...

012 - District Manager or District Menace?

Posted November 13, 2017 • 00:36:33

This Podcast episode is about District Managers, or as Harry likes to refer to them sometimes, a District Menace. The truth is that very few understand...

011 - Why You Are Always Hiring

Posted October 16, 2017 • 00:36:01

Hiring is often a reactive event based on immediate need, but it doesn’t need to be. Companies can start building their bench and plan for the known...

009 - Amazon and Retail, How do We Compete?

Posted September 7, 2017 • 00:17:42

We all can apprecaite how great Amazon is, but as a small retailer, can you compete? Big box retailers are closing down more stores now than ever but...