Google Controversy, American Girl, Market Research & Internet Health - Episode 3

In this episode, the thinkers, creators and storytellers at shark&minnow discuss Google’s advertising saga on YouTube; American Girl’s customer service experience and product diversity; market research and its effect on brand perception and consumer behavior; and Mozilla’s Internet Health Report. Open Swim is a podcast that explores emerging trends in business, marketing, design and culture. Open Swim is brought to you by shark&minnow, a strategy and design consultancy that makes the complex simple. Find us on the web at www.sharkandminnow.com and on Twitter and Instagram we are @sharkandminnow Sign up for our newsletter to get new episodes and more. Email us with comments and questions at openswim@sharkandminnow.com Audio & Music Credits: “Somebody’s Watching Me” by Rockwell “American Girl” by Tom Petty & The Heartbreakers “Feel Good Inc.” by Gorillaz “Public Broadcasting Service Introduction” from PBS “You’re Going to Need a Bigger Boat” from Jaws