Culture Affects the Patient Experience: What Top-Rated Hospitals Do the Best

Becker's Annual Hospital Review Meeting

• Pam Guler, MHA, FACHE, CPXP, Vice President and Chief Experience Officer, Consumer Experience, AdventHealth

• Jeffrey L. Cohen, MD, FACS, FASCRS, CPE, Executive Vice President and Chief Clinical Operating Officer, Hartford HealthCare

• Casey Williams, Senior Vice President, Engagement, RevSpring

• Brett Antczak, MHA CMPE, Chief Executive Officer, St. Vincent General Hospital District

• Moderated by Ayla Ellison, Editor-in-Chief, Becker's Hospital Review