Is your organization’s caller reputation suffering? Special Caller ID Reputation Podcast

 Is your organization’s caller reputation suffering? Might need a clean up.

“Whether you realize it or not, you have a reputation,” says Gerry Christensen, Head of Caller ID Reputation Partnerships and Expert in Communications Identity and Trust. “And I would say that companies need to be cognizant of the fact that their numbers have issues, that their number need to be cleaned up.” Gerry points out that these issues re typically not the fault of the company but rather the unintended consequences of adverse call labeling that can end up tagging legitimate calls from legitimate organizations, as spam. And to make things worse, an organization can be experiencing this with zero awareness. Meanwhile, that organization’s ability to contact customers, suppliers, vendors, partners, investors, or anyone else, is being degraded. “Some legitimate businesses are being hit by this in the sense that their calls are being labeled when they shouldn’t be.”

In this podcast recorded at the recent Mobile World Congress, Gerry walks us through how Caller ID Reputation helps customers figure out where they are with both a treatment and analytics side. We then learn how there are self-serve SaaS and managed service options. Caller ID Reputation can identify an issue and have that issue mitigated, in very short order, often on the same day.  An organization with issues, that it was not even aware of, in the morning, can have the same issues resolved by the end of the same day. We learn that the service is available and affordable to businesses of all sides.

With over 3.7 million flags identified to date, Caller ID Reputation protects the integrity of businesses by identifying flags across the major carriers, data sources, and mobile call-blocking apps & operating systems, giving a complete view of an organization’s number health. Caller ID Reputation’s health checks of outbound numbers at the geographic, device type, and even carrier level make it the only truly ubiquitous service of its kind in the US and represents the last mile of the call flow, giving businesses control over how they get displayed across the telephony channel. The organization is committed to bringing transparency and visibility to legitimate enterprises with unique technology that increases contact rates, improves brand reputation, and optimizes outbound calling performance. Learn more at calleridreputation.com.