“AI has eaten software for lunch, but it might be eating communications for dinner,” says Dario Betti, CEO of the Mobile Ecosystem Forum (MEF), in a wide-ranging conversation with Doug Green, Publisher of Technology Reseller News.
In this podcast, Betti discusses his recent article, The AI Gold Rush Isn’t Going Elon Musk’s Way, and explores how mobility has become the front line in the AI revolution. With OpenAI’s ChatGPT generating $2 billion in consumer spending from its mobile app—compared to Elon Musk’s Grok’s estimated $25 million—Betti argues that AI’s future is already in the hands of mobile users.
For channel partners, MSPs, and UCaaS/CPaaS providers, the implications are profound. Enterprises must rethink how end-users are accessing services today and how they’ll expect to interact in the next five to ten years. “Seventy percent of AI integrations in enterprises have failed,” Betti warns, “but doing nothing is not an option. If you don’t experiment, you’ll be left behind.”
The discussion spans:
- Why mobile is the true AI battleground
- The legal and competitive drama between Apple, OpenAI, and Elon Musk’s Grok
- The risk of subscription fatigue—and why users still pay for AI today
- How AI may reshape UCaaS, CPaaS, and contact center experiences
- Practical advice for MSPs and resellers preparing for 2026
Betti emphasizes that enterprises and partners alike must begin experimenting, even at the risk of failure. The stakes are too high to wait.
To learn more about MEF, visit mef.mobi.
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