Capturing Information after the call is made – Attach Outcomes, Podcast

Don Witt of the Channel Daily News, a TR publication, interviews Kevin Nethercott, CEO of Tresic, to discuss the company’s focus on bringing intelligence to the mid-market through CSP partners.

Kevin explains Tresic’s mission to leverage AI for conversational intelligence, offering products like After Call and First Alert that provide automated transcription, to-do item tracking, and keyword alerts for businesses. Kevin highlights Tresic’s partnership with service providers like NetSapiens and their ability to quickly deploy solutions for mid-market companies. Kevin also shared his background in communications technology and expressed excitement about Tresic’s potential to transform business operations through AI.

Mid-Market AI Solutions for Frontline Workers

Kevin explains Tresic’s focus on mid-market businesses, which represent 60% of US businesses and a larger percentage globally. He emphasizes that mid-market companies need easy-to-use AI solutions to help frontline workers improve customer interactions and competitiveness.

Before: missed moments. After: action is already done.
Promises, risks, and buying signals show up in conversations. Most of that intelligence disappears into notes and follow-up gaps. Tresic makes it usable – and immediate!

For more information, go to: Tresic