New Year’s Resolutions for UC Managers in 2017

As 2017 begins, Tim Titus of PathSolutions believes this is a good time for telecom, UC and UCaaS managers to make some resolutions for 2017. Telecom professionals are often underappreciated members of the enterprise IT team. UC and UCaaS are among the most reliable and robust among all of the services offered. But the quiet professionalism of the telecom team can still be improved. In this podcast, Tim Titus offers his short list of new year’s resolutions to get closer to the actual end users we serve so we can better craft the UC solutions that are being offered.