by Gary Audin Communications services keep evolving rapidly. Providers enter the market. Consolidations, compensation changes, and competition forces providers to be agile, flexible, and innovative. That means the front office (sales and customer support) and the back office (development and operations) cannot be static. We know what has changed in 2016. You need to look ahead and plan for 2017. Nick Medina, VP of Business Development for VoIP Innovations www.voipinnovations.com and Gary Audin look to the future of the VoIP industry and its influences in this EDUcast. Nick reviews provider consolidations, what drives diversifications, and compensation changes. He also provides a number of predictions and how to plan for 2017. What you will learn: Industry Status Market Consolidations Compensation Changes 2017 Predictions Planning for 2017 VoIP Innovations www.voipinnovations.com is a key player in the VoIP industry. The provisioning, support, and billing teams developed at VoIP Innovations bring over 20 years of telecommunications experience to the table. The key to their success is to use technology to provide choice, automation, and control for the customers. This is delivered through the BackOffice platform, Titanium III. VoIP Innovations provides Wholesale VoIP origination and termination services, as well as thousands of DIDs and E911 connections. They are committed to delivering the best quality of service and the lowest possible price and no one else in the industry does it better.
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