by Gary Audin The right VoIP partner equals success. VoIP is more than a switch. There is the back office, marketing, sales, and customization. If you are in or considering moving into VoIP services, then who you work with can make all the difference. You need a partner that supports you and enhances your operation perpetually, not just for a sale. This EDUcast was recorded with Kevin Langford, Telecom Sales Expert at Bicom Systems www.bicomsystems.com and Gary Audin. They discuss the value and benefits that a good partnership can bring to an ITSP. Kevin talks about how having “all of the pieces as one integrated solution” is the first step to making more profit. Bicom Systems offers an integral solution to support and sustain their partners’ growth. Those who are in or want to be in the ITSP business should look for Telecom Service Providers Network and join discussions and theme talks with your peers at What you will learn: Partnership Success Needs Solutions Customization Works Best Innovations Sells Customer Service Can Break the Relationship Product Scalability is Needed Marketing and Sales Recommendations There is more useful content from Bicom Systems including “5 Ways to Increase Customer Loyalty for ITSPs & Telcos” and “How to Start & Grow an ITSP”. Bicom Systems www.bicomsystems.com has been researching and integrating innovative Open Source Telephony Projects to commercialize by unifying with its suite of Telecoms Management Software. Bicom Systems launched its PBXware software in 2004 and became the first company to deliver an Open Standards Turnkey Telephony System. The concept of “Professional Open Standards Telephony” was born. By unifying the best of open standards telephony and its own proprietary software, Bicom Systems provides SMBs, Enterprises, and Governments worldwide with turnkey solutions that respond to clients’ exact needs within a very cost-effective framework.