Morag Lucey sees Avaya leading innovation into the future

In a special podcast, we recorded last week, Morag Lucey, Avaya's Chief Marketing Officer, discusses Avaya's financial restructuring and this week's Avaya's ENGAGE. Despite some of the inevitable chatter in the market, Lucey describes Avaya's Chapter 11 filing as voluntary and as part of a well-planned process, as evidenced by securing a large credit facility and a series of advertisements that has Avaya presenting itself as a strong, on-going entity. In this podcast Lucey discusses the health of Avaya's basic business model, and points out that the company has embraced the "opex" model (revenue from the sale of services) while retaining a large on-prem product offering. We learn about customer and business partner feedback, and get a glimpse at this week's Avaya ENGAGE. Visit www.avaya.com