Testing as a Revenue Stream

by Gary Audin The number of endpoints, like hard and softphones, as well as other devices (PBX, SBC, Gateway…) you have to manage keeps expanding. The endpoints are driven by software, software that is frequently updated and patched. Trying to verify that all the endpoints are installed and configured properly is a laborious task. How do you ensure that end user has not changed the endpoint without authorization or contacting IT? This is where automated testing saves time, labor, and reduces costs delivering an unbiased report of the endpoint installations. Chakra Devalla, CEO of tekVizion www.tekvizion.com and Gary Audin recorded this podcast at ITEXPO so that you could learn about the issues, problems, and resolutions surrounding testing endpoints and generate revenue for this service as a MSP, VAR, or SI. Chakra covers testing and why and how to rethink testing. He explains process of automated testing. He finishes with a discussion of the business case for testing and the benefits of automating the testing process. tekVizion www.tekvizion.com helps service providers, vendors and enterprise customers accelerate implementation, improve reliability and reduce the costs of deploying multi-vendor communication networks. tekVizion offers a range of services including interoperability testing, on-demand access to virtual lab environments, integration services, and custom application development. Founded in 2002, tekVizion hosts the first interoperability lab of its kind. The company’s extensive lab resources include over 250 network elements and a team of dedicated specialists, certifying over 400 applications per year.