by Gary Audin When a new product of service is introduced, it can remain frozen in its design. This did not happen for CRI and Equinox. CRI discovered APIs that allow customization for their UC implementations. CRI’s experiences have produced the ability to offer seamless user experiences for UC across multiple platforms. Paul Leatherman, CTO for Communications Resources, Inc. www.crinj.com and Gary Audin recorded this podcast at the International Avaya User Group conference. Paul discusses Avaya’s Equinox product that is optimized for mobile, tablet, browser, and desktops so the communications and collaboration experience enables additional capabilities while maintaining mobile simplicity. He covers his positive experiences Beta testing Equinox and the value added through their feedback to Avaya. Avaya Equinox http://www.avaya.com/en/solution/avaya-equinox-experience/ design includes action-oriented workflows and an intuitive, top-of-mind status. All communications are in one place, so you can quickly see meetings, messages, communications history. There is zero compromise for HD video and voice deliver clarity. Remote access works without VPN connectivity. Voice and video are reliable and secure on any device, anywhere. Telephony features include one-number reach. Multiple devices can be used simultaneously. CRI www.crinj.com is a Unified Communications Specialist. Their solutions are built long lasting partnerships to ensure the most complete array of Communications products. CRI’s goal is to provide customers tomorrow’s solutions, today! The solutions are based on customers’ needs not a particular product. CRI focuses on a commitment to delivering turnkey solutions for messaging, unified messaging, and now unified communications.