Tone Software New Dashboards Targets Service Providers, Provides Global View

In the run up to Avaya ENGAGE, Tone Software Corporation, a leading provider of comprehensive unified communications and collaboration (UC&C) monitoring and management software for advanced collaboration ecosystems, announced the new ReliaTel Executive Dashboards that provide highly customizable, business-specific views of the UC operational information most impactful to your business. In this podcast Perry King, director of product management for Tone, outline how these executive level dashboards meet to continuously understand the impact of UC operational processes on the success of the business.  The ReliaTel Dashboards enable users to incorporate external data from other tools, applications, and ticketing systems, to provide meaningful correlation of operational data and visual representations that directly relate to the users’ specific business conditions, processes, operational thresholds and policies. King notes that the dashboards are customizable. "With these dashboards, the service provider can send a single link to their client and give them that exact executive snapshot view so that the executive knows how their overall systems are preforming, how its (issues) impacting their business and how it can be associated with the service level," stated Perry. Tone is an Avaya DevConnect Partner. Visit http://www.tonesoft.com/tone-reliatel-exec-UC-dashboards