CI eONE Multi-Tenant Hosted Cloud Offering

As 2016 ended, CI, Inc. (formerly Computer Instruments) a leading software manufacturer of Cloud and Premise based IVR, CTI, Call Back, Outbound, Messaging, IP Phone applications and mobility solutions for the contact center, announced the launch and availability of eONE Multi-Tenant Hosted Cloud offering. In this podcast, Chris Herring, CI CEO and President walks us through the offering. The offering is a huge step, taking on prem platform and making it available in the cloud. The platform will allow for resource sharing while allowing for independent IVRs, and for the need in some enterprises to provide different experiences for call to different departments and divisions. CI is a founding member of the Avaya DevConnect company with roots deep into the Avaya ecosystem. Visit CI